Job Ref #: 3455632112 Location: Union, NJ Type: Temp to Hire/Firect Hire Salary: $40K-$60K BOE
The overall responsibility of this individual includes providing close assistance and support to the Tele-Data Solutions Sales Department.This person will enable the sales team to increase sales by: Providing service and support to all customers as well as assuming the responsibility of administrative tasks as it relates to sales, marketing, and the customer/client process.
Description and Requirements:
Customer Support:Daily and active communication with active and prospect customers via telephone and email correspondence ·Proactively and directly assist customers with sales inquiries and directing customers to the appropriate contacts for further assistance when necessary. ·Resolve customer concerns (i.e. service, invoicing, carrier issues etc.) ·Assist with: Client presentations, customer tours through the showroom, and the demonstration of technical products Sales Team Support:Assist in the overall sales process at various stages ·Prepare proposals for customers and prospects and review with sales team ·Prepare and arrange telecom carrier bill analysis and contracts for prospects and existing customers. ·Keep track of all sales leads in CRM system with follow up to sales reps ·Review executed sales orders to assure all paperwork is complete and correctly submitted (i.e., carriers’ bills, leasing, etc.) ·Correspond with prospects and existing customers regarding all service offerings ·Responsible for client contact programs with the use of typing letters, email blasts, web updates and direct calling programs ·Responsible for various sales and marketing projects (i.e. mailings, customer demo events, etc.) ·Run and prepare reports on sales activities ·Responsible for acquiring manufacturer brochures, and printing materials ·Various administrative duties ·Attend meetings with Sales Consultant when needed (Potential responsibility: Scheduling of sales appointments for both “hot” and standard leads)
Successful candidates MUST:
Have 3 – 5 years of Administrative experience supporting a Sales Team. (Experience working for a small-sized telecommunications/IT company is a PLUS!)
Have advanced proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint), as well as have the ability to easily learn Tele-Data Solutions CRM software
Have an outgoing, energetic, and personable demeanor
Be customer-focused
Be proactive, ambitious, and driven
Be able to adapt and work well in a fast paced and small company atmosphere
Have strong communication skills- verbal and written
Be extremely organized and be able to multi-task and prioritize efficiently and appropriately
Have a positive andresult-driven attitude
Hours: Monday - Friday 8am-5pm
To apply via email for this position, email: job@completepersonnel.com with your resume, salary requirements, and relevent work history.